Best Practices
September 29, 2020
In my quest to educate myself on privilege and systemic racism, Ijeoma Oluo's “So You Want to Talk About Race” blew my mind. Here are ten takeaways to help you approach conversations about race with co-workers, family, and anyone in between.
September 22, 2020
We’re seeing an uptick in companies giving employees time off to vote and encouraging civic engagement. As communicators, we have an opportunity to not only give employees a voice in the companies in which they work but also outside the workplace as they use their votes and time to create a better world.
August 26, 2020
Whether you’re easing back into the office or still fully remote, employee onboarding matters. Port of Portland’s brilliant approach to welcoming new hires is packed with ideas for designing a more meaningful experience.
August 12, 2020
More than 50 years ago, Star Trek made its groundbreaking debut with a mission to “boldly go where no man has gone before” while breaking barriers and exploring themes that are especially relevant right now. Here are 6 lessons that Star Trek teaches us about how to lead in diversity, equity and inclusion.
August 5, 2020
Right now, we are seeing a lot of companies making public gestures to support Black employees but how do you go beyond and take action? We sat down with Michele Heyward, founder of Posi+ive Hire, to explore how companies can hire and, more importantly, retain women of color.
July 22, 2020
Asking for employee feedback sends a message that you want to hear from them… unless you don’t do a single thing with the feedback. Here are 3 steps to help you think before you ask and yield data you can act on.
July 15, 2020
Want to harness measurement to strengthen your internal communications? Run a communications preferences survey! Here’s how to rock it so you can learn what information your people want (and how and when they want to get it).
July 8, 2020
What do you do when you’re the head of Internal Comms at New York state’s largest health care provider and the U.S. epicenter of a global pandemic is right where your health system is located? Here are four key takeaways from Northwell Health.
May 20, 2020
We can no longer simply manage our way through this crisis. It’s time to pivot and ask ourselves: How are we going to communicate in this new world of work? It's a scary thought but we can do this. Here's how.