Many of us want to harness the power of Artificial Intelligence (AI). But jumping in can feel scary, risky and overwhelming.

AI has the potential to revolutionize how organizations engage with their people, fostering more efficient, personalized and meaningful interactions - so it's crucial that we fight through what's holding us back.

The curated list of resources below will equip you with the knowledge and tools needed to seamlessly integrate AI into your communications practices. Read on!

UNDERSTANDING AI

• The Age of AI Has Begun (Gates Notes)
• How General AI Will Eventually Reshape Everything (Forbes)
• AI 101 – A Primer in Artificial Intelligence (IHRIM)
• How to Master ChatGPT Prompts with Prompting Cheat Sheet (Hamna Aslam Kahn)

Understanding Generative AI and its Workforce Impacts

• Ask a Techspert: What is generative AI? (Google Blog)
• The Secret Ingredient of ChatGPT Is Human Advice (NYT)
• While ChatGPT Stokes Fears of Mass Layoffs, New Jobs Are Being Spawned To Review AI (CNBC)
• Worried About AI in The Workplace? You’re Not Alone (American Psychological Association) 

BIAS IN AI

• What Do We Do About the Biases in AI? (Harvard Business Review)
• How Can Bias Be Removed From Artificial Intelligence-Powered Hiring Platforms? (Harvard)
• EEOC Sets Its Enforcement Sights on AI, Bias Against Vulnerable Workers (HR Drive)
• A Look at the First AI Employment Lawsuit and What It Means (Miles Mediation)
• Checklist for Conducting AI Bias Assessments for Employers Using Artificial Intelligence for Screening Applications, AI Hiring Tools (Bloomberg Law)
• Advancing Racial Equity Through Technology Policy (AINow)
• The Black GPT: Introducing The AI Model Trained With Diversity And Inclusivity In Mind (People of Color in Tech)

AI IN HR

• Helping Employees Succeed with Generative AI (Harvard)
• 6 ChatGPT Prompts To Make Your Best Ever Hire (Forbes)
• How Skillsoft’s CPO Is Using Data and AI To Guide Employees Post-Acquisition (HR Brew)
• How Generative AI Will Transform HR (BCG)
• AI in HR: A Guide to Implementing AI in Your HR Organization (Gartner)
• Does AI Signal the End of HR? (SHRM)

AI IN INTERNAL COMMUNICATIONS

• The Intersection of AI and Communication (CRA)
• Unlocking the Future: AI’s Impact on Internal Communication (Powell Software)
• Applied Artificial Intelligence: What To Know When Using AI in Communications Strategy (Simpplr)
• AI Landscape Emerges For Employee Communications (Forbes)
• How is AI shaping the future of internal communications? (Unily)
• AI and Internal Communications: Harnessing the Potential for Business Success (Staffbase)
• AI-Powered Communication: A Guide for Internal Comms Teams (Poppulo)
• How to Use AI Tools and Prompts for Internal Communications (ContactMonkey)
• Navigating the World of Artificial Intelligence (AI) in Internal Communication (ICON)
• What to Know When Using AI in Communications Strategy (Simpplr)