Best Practices

Four Ways to Rethink the Daily Grind

Last week, I joined a new friend for tea and to swap stories about our work. As I was explaining that Brilliant Ink helps other companies create meaningful employee experiences, I mentioned that a key area we focus on is “the daily grind” – i.

Read more
The Worst Interview I Ever Had

I thought I'd found the perfect job for my next career move as I was finishing up my MBA. It was doing strategic communications for a large Austin-based technology company (hint: it rhymes with Bell) and I'd done a couple of rounds of phone interviews.

Read more
3 Simple Things to Make All-Hands Meetings More Effective

Does the thought of an all-hands meeting make you cringe? If you said “yes”, you’re certainly not alone. Go back to the basics and think of what you want your employees to know, feel and do.

Read more
The Power of Performance Reviews

As the year is winding down (can you believe Thanksgiving is this week?!) most of us are thinking about what we’ve done over the past year and what’s next for 2015. This also means it's time for performance reviews.

Read more
What Came First – the “Chicken” or the Dictionary?

“But if thought corrupts language, language can also corrupt thought.” - George Orwell, 1984 I recently listened to a TED Talk given by language historian Anne Curzan on “What Makes a Word Real.

Read more
Outstanding Openers

and it does that from the very first sentence.” This is one of many gems from my creative writing professor at the University of San Francisco.

Read more
Only You Can Stop Word Crimes

Grammar nerds rejoiced last week when Weird Al Yankovic released with parody of the 2013 smash summer hit Blurred Lines, with his linguistically delightful song and video about Word Crimes. His opening verse states: If you can't write in the proper way If you don't know how to conjugate Maybe you flunked that class And maybe now you find That people mock you online He goes on to skewer text speak, the inability to understand homophones and using quotation marks as emphasis.

Read more
4 Exit Interview Questions You Should Ask Every Employee Who's Leaving

A few months ago, one of my employees decided to leave the company. I wouldn’t have tried to talk her out of her decision, but there are a few exit interview questions I would have asked her if I had the chance to do it over again.

Read more
Step Back! The Importance of Taking Time to Stop and Assess

I can be highly suggestible. When my friends want to try something new, they know that I’ll usually agree to try something before thinking through the entire process.

Read more