Step Back! The Importance of Taking Time to Stop and Assess
POSTED ON
June 6, 2014
I can be highly suggestible. When my friends want to try something new, they know that I’ll usually agree to try something before thinking through the entire process. This excitement for new adventures has led to me finding myself skydiving, off-roading in Qatar and agreeing to hike the Inca trail - generally getting myself into harmless shenanigans. But when it comes to working with clients, I like to take a step back and really understand the current situation and background to think through how best to approach employee engagement challenges.
Assessments can provide a baseline to understand where we are today and where we need to focus our Employee Experience efforts. We like to ground all of our projects in research. We draw on qualitative and quantitative information to assess the current situation and create a program based on specific needs. There are several ways to gather information about your employees, some of our favorites:
- Annual employee surveys
- Focus groups
- Stakeholder interviews