Best Practices

Playing with fire?

A couple of weeks ago the internet was ablaze with word of a memo, penned by Nokia CEO Stephen Elop, decrying the company’s current market position and chances for success in an increasingly competitive environment. The memo began with the story of a man standing on the burning platform of an oil rig, facing the difficult decision of whether to perish on the platform or dive into the icy waters of the Atlantic.

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Time to put the top down?

What’s the best way to get people to really listen to the message you’re trying to get across? In today’s age of information and technology overload, we’re all getting hit with messages from every angle – mobile phones, email, text messages, tweets, Facebook updates.

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Welcome back!

This is a big week for me. It’s my first week back to work after taking maternity leave following the birth of my daughter, Lila, now two months old.

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"Communications Has Always Been a Challenge"

Last week we traveled to the frigid and snowy East Coast for a capabilities presentation that an existing client had arranged for several of her colleagues. The team of HR professionals we met with shared a common problem with us that we’ve heard from clients time and time again.

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No Longer Striving for Greatness

Here at the Brilliant Ink offices, we frequently go off on little rants about words. Words that are really cool.

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To Americanize or not to Americanize – the global communications dilemma

As a Brit, I grew up writing with proper British English and idiom. In the early part of my communications career, I learned that “correct” English could be baffling to colleagues from other countries.

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C'mon, Share the Love!

With Valentine's Day just behind us, it reminds me of how many of us "share the love" in the workplace - that is, through corporate recognition programs.Over time, the simple act of saying thank you seems to have become rather complicated in the corporate workplace.

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Once Upon a Time...

Everybody loves a good story. As a kid, I became obsessed with reading early on.

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Dear shareholders...

Are you still reading? Unfortunately, those opening words often cause readers' eyes to glaze over.

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