Best Practices

Should all communications be 140 characters or less?

Here's my two character response: NO A few weeks ago, I came across a Wired article from last fall that announced the death of the blog, which really got under my skin. Here's a taste: "The time it takes to craft sharp, witty blog prose is better spent expressing yourself on Flickr, Facebook or Twitter.

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The Social Media Divide

Working with clients across a variety of industries, it's been fascinating to see how companies are responding to social media/marketing tools and trends. The differences are vast and telling: Multiple contacts at pharmaceutical companies have said how difficult it is to use the most basic online activities to promote their products.

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A new age of transparency

The Brilliant Blog is not a place for political commentary. We've got lots of opinions about politics, but we try to maintain a rigorous separation between business and state here.

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The Internet Revolution, Part II

Last month I tackled the topic of how the internet has irrevocably changed the way we get our news, and I promised to address its effect on business communications. It can be hard to spot trends when you're in the midst of them, and predictions are tough when everything seems to be changing on a daily basis.

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How to be a successful blogger

Here's an interesting article about common traits of successful bloggers. Some of these may be difficult for businesses to embrace, but I think the key takeaway is authenticity.

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Corporate Speak is Punishable By Death: Part 2

Drum roll, please! Here's the conclusion of the top 10 words and phrases we'd like to eliminate from all business communications materials: 6.

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Corporate Speak is Punishable By Death: Part 1

If you've visited the Brilliant Ink website, you may have seen reference to 10 words and phrases we've pledged never to use when developing communications materials for our clients.

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