February 13, 2018

Original blog post featured on Poppulo. This time of year, publications and websites are clamoring to share their predictions for the year ahead.

March 25, 2016

Here’s a question for you: how can you move the needle on employee engagement without first listening to your employees? Here’s the answer: you can’t.

February 23, 2016

Do you really need to hold employee focus groups? The answer is yes.

October 29, 2015

How do you know how your employees really feel? Many managers look to turnover trends, productivity and anecdotal feedback to determine how happy their workers are.

June 6, 2014

I can be highly suggestible. When my friends want to try something new, they know that I’ll usually agree to try something before thinking through the entire process.

November 20, 2013

As a communicator you have the power to help your leadership make an immediate and lasting impact on new employees. So, spread the love with frequent and concise messages about your company.

June 5, 2013

It may sound odd, but here at Brilliant Ink, we're pretty much obsessed with Employee Engagement. We work with clients every day to tackle their engagement challenges.

November 14, 2012

Last week Kate and I had the privilege of hitting the road and sitting down with a clients' employees to find out what makes their culture special and different. We've done employee focus groups many times, and I usually get a feel for a culture within the first five to 10 minutes of being in the room.

September 15, 2011

There are a lot of things I love about the work I do – communicating with employees can be enormously rewarding, creative and fun. Hands down, my favorite part about my job is the opportunity to get out and talk with employees through focus groups.