February 13, 2018

Original blog post featured on Poppulo. This time of year, publications and websites are clamoring to share their predictions for the year ahead.

March 25, 2016

Here’s a question for you: how can you move the needle on employee engagement without first listening to your employees? Here’s the answer: you can’t.

February 23, 2016

Do you really need to hold employee focus groups? The answer is yes.

October 29, 2015

How do you know how your employees really feel? Many managers look to turnover trends, productivity and anecdotal feedback to determine how happy their workers are.

June 6, 2014

I can be highly suggestible. When my friends want to try something new, they know that I’ll usually agree to try something before thinking through the entire process.

November 20, 2013

It's a long haul if you're not feeling the love. Studies show that disengagement begins during the first three months of employment.

October 11, 2013

Last month I had the opportunity to travel to Peru and complete the 43 km Inca Trail into Machu Picchu. It was, for this casual hiker, a test of endurance and mental toughness that without the right team in place wouldn't have been possible.

June 5, 2013

It may sound odd, but here at Brilliant Ink, we're pretty much obsessed with Employee Engagement. We work with clients every day to tackle their engagement challenges.

November 14, 2012

Last week Kate and I had the privilege of hitting the road and sitting down with a clients' employees to find out what makes their culture special and different. We've done employee focus groups many times, and I usually get a feel for a culture within the first five to 10 minutes of being in the room.