Research

Employee Experience: Whose Job is it Anyway?

Original blog post featured on Poppulo. This time of year, publications and websites are clamoring to share their predictions for the year ahead.

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Focus Groups: The Value of Listening

Here’s a question for you: how can you move the needle on employee engagement without first listening to your employees? Here’s the answer: you can’t.

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Focusing on Your Employees

Do you really need to hold employee focus groups? The answer is yes.

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Debunking the Myths of Bad Data

How do you know how your employees really feel? Many managers look to turnover trends, productivity and anecdotal feedback to determine how happy their workers are.

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Step Back! The Importance of Taking Time to Stop and Assess

I can be highly suggestible. When my friends want to try something new, they know that I’ll usually agree to try something before thinking through the entire process.

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All you need is love

It's a long haul if you're not feeling the love. Studies show that disengagement begins during the first three months of employment.

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Employee Engagement on the Inca Trail

Last month I had the opportunity to travel to Peru and complete the 43 km Inca Trail into Machu Picchu. It was, for this casual hiker, a test of endurance and mental toughness that without the right team in place wouldn't have been possible.

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We all have our obsessions

It may sound odd, but here at Brilliant Ink, we're pretty much obsessed with Employee Engagement. We work with clients every day to tackle their engagement challenges.

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In Great Company

Last week Kate and I had the privilege of hitting the road and sitting down with a clients' employees to find out what makes their culture special and different. We've done employee focus groups many times, and I usually get a feel for a culture within the first five to 10 minutes of being in the room.

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