October 29, 2015

How do you know how your employees really feel? Many managers look to turnover trends, productivity and anecdotal feedback to determine how happy their workers are.

June 6, 2014

I can be highly suggestible. When my friends want to try something new, they know that I’ll usually agree to try something before thinking through the entire process.

November 20, 2013

As a communicator you have the power to help your leadership make an immediate and lasting impact on new employees. So, spread the love with frequent and concise messages about your company.

June 27, 2013

This week the Brilliant Ink team headed to the concrete jungle of New York to celebrate winning an Excellence Award in this year's IABC Gold Quill Awards program for our “Employee Experience Survey” research. The now award-winning research is available to download here.

June 5, 2013

It may sound odd, but here at Brilliant Ink, we're pretty much obsessed with Employee Engagement. We work with clients every day to tackle their engagement challenges.

November 14, 2012

Last week Kate and I had the privilege of hitting the road and sitting down with a clients' employees to find out what makes their culture special and different. We've done employee focus groups many times, and I usually get a feel for a culture within the first five to 10 minutes of being in the room.

September 15, 2011

There are a lot of things I love about the work I do – communicating with employees can be enormously rewarding, creative and fun. Hands down, my favorite part about my job is the opportunity to get out and talk with employees through focus groups.

August 5, 2011

My first college internship was with a Houston-based company that specialized in corporate benchmarking studies. I was immediately intrigued by the notion that companies would be willing to share the secrets of their success to help others – often direct competitors – learn and model themselves accordingly.