March 19, 2013

Since social media came onto the scene, businesses have been targeting their Facebook posts, tweets, and blog posts to customers, but have they neglected the group that has the highest stakes in the company’s success? While social media should be reaching customers, it can serve an equally important purpose: connecting with employees.

March 5, 2013

A friend of mine recently completed an intensive, month-long training to be a yoga instructor. When she wasn't practicing headstands, she chatted with me about how she was learning to structure a class.

January 15, 2013

Late last year, when students were studying hard for finals and getting ready to head home for the holidays, Replyallcalypse descended upon NYU. You may have heard about this one very unpopular – or popular, depending on how you look at it – NYU student who accidentally hit “reply all” to a university email.

December 11, 2012

Last week, I had the good fortune to be onsite with a client on the day the company handed out its holiday gifts to employees. As I sat in the reception area, I watched countless employees excitedly walking to pick up their gift, and wearing huge grins after they’d retrieved it.

December 4, 2012

Ever since I attended Yammer’s YamJam conference last month, I’ve been thinking about a quote I heard: “If you have a culture of trust at your organization, employees won’t be afraid to point out your mistakes. And they’ll do this before your competitors.

October 15, 2012

Developing great stories and features for your corporate intranet or newsletter is a time-consuming and often thankless task. You spend hours researching and writing articles that are read in a matter of minutes (if at all) and then displaced almost immediately by the next feature.

August 31, 2012

We've been big fans of infographics for a while now at Brilliant Ink (check out our Pinterest board on information design for proof), and we get particularly excited about their possibilities as a tool for employee engagement. If you haven't yet thought about harnessing the power of infographics internally, here are five ideas to get you started.

August 9, 2012

My friend Josh is an Instagram aficionado. Instagram is the photo-sharing app (complete with vintage photo filters and hashtag capability) that took the smartphone industry by storm.

August 2, 2012

Here at Brilliant Ink, we’re in the midst of awards season. No, we’re not indulging in the Teen Choice awards or the MTV Video Music Awards (okay, maybe some of us are).