Lauren James
DIRECTOR, STRATEGY
posts
August 14, 2024
When done right, benchmarking helps internal comms teams measure performance, set goals, and demonstrate value to stakeholders. Here's what our experts have to say about getting it right.
April 10, 2024
Your core values tell employees and customers who you are. Here are the steps to refresh your core values.
November 8, 2023
As we plan for the new year, let’s return to the fundamentals of internal communication planning! Clear objectives, audience segmentation and adaptability are necessary for successful strategic comms planning.
September 26, 2023
Learn how to overcome the seven deadly sins of strategy to proactively pave the way for effective communication strategies in the workplace.
June 5, 2023
Are you wondering how to address low employee engagement? Learn how to increase employee engagement with an employee-first approach.
April 4, 2023
The employee onboarding process actually begins before you submit a job posting. Here's how to prepare now to welcome a new employee to the team.
January 31, 2023
Southwest’s holiday meltdown highlights a critical frontline communications mistake. Communicating to frontline employees requires a deep dive into their experience.
September 6, 2022
Despite the backlash, quiet quitting work doesn't mean what most people think it does. Here's what we need to contextualize this workplace trend and rethink the employee experience.
April 12, 2022
Is your company quick to post about monthly observances like Black History Month, Women’s History Month or Pride? Think twice and look inward before jumping on the social media post bandwagon for your DEI efforts.
October 12, 2021
All of our employee engagement and communication plans, strategies and tactics are pieces of a larger wellbeing puzzle. Before you look for the next new shiny tactic, make sure you’ve taken the entire employee experience into account and consider these questions.
June 8, 2021
What is pay transparency, really? It’s always lived in a culture of secrecy but here’s what you need to know about salary transparency in the workplace!
