Lauren James
DIRECTOR, STRATEGY
posts
January 31, 2023
Southwest’s holiday meltdown highlights a critical frontline communications mistake. Communicating to frontline employees requires a deep dive into their experience.
September 6, 2022
Despite the backlash, quiet quitting work doesn't mean what most people think it does. Here's what we need to contextualize this workplace trend and rethink the employee experience.
April 12, 2022
Is your company quick to post about monthly observances like Black History Month, Women’s History Month or Pride? Think twice and look inward before jumping on the social media post bandwagon for your DEI efforts.
October 12, 2021
All of our employee engagement and communication plans, strategies and tactics are pieces of a larger wellbeing puzzle. Before you look for the next new shiny tactic, make sure you’ve taken the entire employee experience into account and consider these questions.
June 8, 2021
Salary transparency has always lived in a culture of secrecy, with some arguing it creates drama, toxicity and dissatisfaction. But what if we viewed the negative outcomes of salary transparency as an opportunity and signal to work towards equity?