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Lindsay McCleary

HEAD OF OPERATIONS

she/her/hers
Process innovator. Solution sleuth. Master organizer. Captain of the PM ship. PMP certified.

posts

3 Reasons Communication Teams Don't Document Workflows (But Should!)
Internal Communications

Think workflows are only for manufacturing teams? Think again. Documenting internal communications' processes will free up creative minds to do what they do best and create more efficient workflows.

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New Year, New Titles, New Faces! Brilliant Ink is Growing
News

It’s been an incredible year of growth at Brilliant Ink, not just for our clients, but for our team as well! We are excited to announce 3 exciting promotions and 1 new addition that reflect our growth as an agency and our investment in our people.

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5 Easy Ways to Enhance the Virtual Onboarding Experience
Employee Lifecycle

Like many other companies, Brilliant Ink had to figure out how to recreate the connection and belonging of a typical onboarding experience in a completely remote world. Looking for inspiration? Here are 5 tips on how to make onboarding in a virtual world a success!

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4 Ways Managers Can Improve Relationships with Employees
Employee Experience

It’s no secret that strong people management is key to a positive employee experience. When my peers asked me to write about how I approach building supportive and spectacular relationships with my team, I realized the best way to do so was through a conversation with someone on my team.

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Why We Refreshed Our Company Values
Employee Experience

A company’s values should reflect its DNA and shouldn’t change too much over time. As organizations evolve and mature though, it is a good idea to revisit your values and ensure they still align. Here's what inspired us to refresh ours.

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Feel-Good Flicks to Help Battle 2020 Blues
Just for Fun

2020 has been a real doozie. Instead of hitting snooze until 2021, why not cuddle up with a comfy pillow and watch some feel-good flicks? You'll laugh, cry, and give your stress and anxiety an outlet!

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Wholesale Forgiveness: Six Elements to an Effective Apology
Just for Fun

“Bulk” apologies given by public figures are slowly making us terrible at saying “I’m sorry” and ultimately decrease our chances of receiving genuine forgiveness. Here are six elements you need to truly apologize.

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Got Milk? A Working Mom's Solution for Travel
Just for Fun

With big life transitions come new, challenging logistics. We have been pleasantly surprised by how many companies are supporting working women and helping make the transition into motherhood slightly less stressful.

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Announcing the Project Management Office
Best Practices

Not quite, but close! PMO stands for Project Management Office and we recently restructured our team to create our very own! With the growing complexity of projects and accounts we needed a group of people that used a standardized approach to managing projects. We pride ourselves in delivering high-quality work on time– that’s what the PMO is here to do.

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‍Working From Home Can Save the World
Employee Experience

Working from home -- companies spend less money, people are more productive and the planet’s heart beats a little stronger.

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Do Managers Matter?
Employee Experience

Did you read the title of this blog and wince a bit? I did too.

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Finding Your Unique Strengths
Best Practices

When I imagine a career path I typically envision a straight diagonal line going up or the proverbial vertical ladder there to climb. But in my experience, none of these images resemble the reality that is a career.

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