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Lindsay McCleary

HEAD OF OPERATIONS

she/her/hers
Process innovator. Solution sleuth. Master organizer. Captain of the PM ship. PMP certified.

posts

Top 3 Employee Benefits in 2024
Employee Experience

Prioritizing employee-centric benefits isn't a choice — it's an investment in your company's success. These are the 3 critical employee benefits that help companies attract and retain top talent.

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The Do’s and Don’ts of Managing Through Change
Internal Communications

Change is a constant in business, and managing workplace change is critical for success. Learn actionable do’s and don'ts for managing change at work.

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What We Learned From Implementing an Open Salary Model
Best Practices

We’re sharing valuable salary insights from a complete overhaul of our pay and title structure to help you transition to an open salary model and a more transparent promotion process.

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How Companies Should Talk About Abortion Care with Employees
Employee Experience

The overturning of Roe v. Wade is impacting our people. HR and internal communications can do its part to support employees and normalize abortion care at work. Here are 5 ways to get started.

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3 Reasons Communication Teams Don't Document Workflows (But Should!)
Internal Communications

Think workflows are only for manufacturing teams? Think again. Documenting internal communications' processes will free up creative minds to do what they do best and create more efficient workflows.

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New Year, New Titles, New Faces! Brilliant Ink is Growing
News

It’s been an incredible year of growth at Brilliant Ink, not just for our clients, but for our team as well! We are excited to announce 3 exciting promotions and 1 new addition that reflect our growth as an agency and our investment in our people.

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5 Easy Ways to Enhance the Virtual Onboarding Experience
Employee Lifecycle

Like many other companies, Brilliant Ink had to figure out how to recreate the connection and belonging of a typical onboarding experience in a completely remote world. Looking for inspiration? Here are 5 tips on how to make onboarding in a virtual world a success!

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4 Ways Managers Can Improve Relationships with Employees
Employee Experience

It’s no secret that strong people management is key to a positive employee experience. When my peers asked me to write about how I approach building supportive and spectacular relationships with my team, I realized the best way to do so was through a conversation with someone on my team.

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Why We Refreshed Our Company Values
Employee Experience

A company’s values should reflect its DNA and shouldn’t change too much over time. As organizations evolve and mature though, it is a good idea to revisit your values and ensure they still align. Here's what inspired us to refresh ours.

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Wholesale Forgiveness: Six Elements to an Effective Apology
Just for Fun

“Bulk” apologies given by public figures are slowly making us terrible at saying “I’m sorry” and ultimately decrease our chances of receiving genuine forgiveness. Here are six elements you need to truly apologize.

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Got Milk? A Working Mom's Solution for Travel
Just for Fun

With big life transitions come new, challenging logistics. We have been pleasantly surprised by how many companies are supporting working women and helping make the transition into motherhood slightly less stressful.

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Announcing the Project Management Office
Best Practices

Not quite, but close! PMO stands for Project Management Office and we recently restructured our team to create our very own! With the growing complexity of projects and accounts we needed a group of people that used a standardized approach to managing projects. We pride ourselves in delivering high-quality work on time– that’s what the PMO is here to do.

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